Meeting with your funeral director

When you've lost someone you love, meeting with a funeral director is usually an important first step in the funeral process in Australia. We know this can feel overwhelming, but we want you to know that we're here to guide you through what to expect and to help you prepare for this meeting.

How the funeral process works

Your funeral director will support you through every step of the funeral process. They'll help you create a meaningful farewell while taking care of all the necessary arrangements. It can be helpful to set aside one to two hours for this initial meeting, giving you enough time to discuss your wishes without feeling rushed.

Preparing for your meeting with the funeral director

Before the meeting, you might want to think about a few key aspects of the service, but if that’s overwhelming or difficult, please don’t worry. Your funeral director will guide you through all the options and give you the time and information you need to make your decisions. Some things to consider include:

  • When you'd like to hold the ceremony
  • Whether you'd prefer burial or cremation
  • Any special elements you'd like included, such as music, flowers, or photographs
  • If you'd like to place a notice in the newspaper.

What to bring to the meeting with the funeral director

To help the funeral process run smoothly, try to bring:

  • A supportive friend or family member
  • Your loved one's clothing and a recent photograph
  • Any prepaid funeral plan documents
  • Information for the death certificate, including your loved one's full name, date of birth, and family details.

Next steps in the funeral process

After meeting with your funeral director, they'll begin coordinating all the necessary arrangements and paperwork. They'll provide you with a detailed cost breakdown and explain payment options, which typically include credit card, cheque or BPay.

Remember, there's no such thing as a silly question when meeting with your funeral director. We're here to support you through this difficult time and ensure everything runs as smoothly as possible.

There’s comfort in simplicity

Our experienced team understand that keeping things simple is the best approach — especially during difficult times. If you need to plan a funeral, we can help.

1300 556 222