Simplicity means complete peace of mind

Simplicity customers have quick, easy and secure access to all their arrangement details through the Simplicity customer services portal.

The Simplicity customer services portal makes reviewing your funeral arrangements simple

You can share the service details with friends and family, create a video tribute to play at the service and order memorabilia to honour your loved one. 

Customers will receive access to the customer services portal via email after scheduling time to meet with one of our funeral directors.


Your photos made into an everlasting tribute

Our online video tribute maker is simple to use and made specifically for honouring your loved one.

  • Unlimited photos
  • Invite friends and family to contribute photos
  • Choose from pre-made themes
  • Upload music or select from our library
  • Free support from our dedicated team
  • Automatically sent to your funeral director to play at the service

Create a tribute in 3 simple steps

Step 1

Add photos

Upload photos and invite friends and family to contribute. Drag-and-drop them into the order you like.

Step 2

Select a theme and music

Select a pre-made theme and music that suits your loved one.

Step 3

Auto-share with funeral director

Once you have completed your tribute, we will send it to your funeral director to be

played at the service. You can also download a copy as a keepsake.

Your arrangement details in one place

Access the details of your funeral arrangement at any time on the customer services portal.

Update the details of your loved one

Insert a photo and story of your loved one for the online funeral notice on our website and your Memories timeline.

Access service details

View the date, time and location details of your viewing and service.

Share with friends and family

Share a notification of the service details with guests.

Remember your loved one

A selection of cremation urns are available to browse and order within the customer services portal.

Share with friends and family

Share a notification of the service details with your guests.

Contact us

Need help planning a funeral?
Contact us anytime

Our team are here for you 24 hours a day, 7 days a week to support and guide you and your loved ones through the process.